Every month we open pre-orders of our baked goods for pick up in Jersey City (Heights). Pre-orders normally open about 3 weeks before the pick up date and close a week before. Details about exact pick up time, location, etc. are available before checkout. If you’re looking to place an order outside of our regular schedule or want to inquire about catering, contact us and we’ll see if we can fit you in!

Normally, pickups are only available at a single location in the Heights neighborhood in Jersey City, NJ, and at a specified date and time each month. The exact location and time are detailed in your cart before check out. Location and time may change with each monthly drop, so be sure to check that those details work for you before you complete check out. At pick up, you will be asked to show a copy of your receipt to ensure you receive the correct order.

Yes, as long as the person picking up the order can show us a copy of the receipt.

Unfortunately, we do not offer delivery or shipping of our baked goods at this time.

Yes, we accept a limited amount of special orders and catering orders if our schedule allows. Please contact us via email or our contact page with some details on what you’re looking for and we’ll see what we can do for you!

Full to partial refunds can be provided if you need to change or cancel your order for any reason up until 24 hours after pre-order closes for each drop. If, for some reason, we are unable to fulfill your order, a full refund will be provided. If you receive your order and are unsatisfied, Pollen Basket may or may not provide a full or partial refund at our own discretion. Refunds cannot be provided for failure to pick up an order at the specified date/time/location or for failure to provide your receipt during pick up. Please contact us if you would like to request a refund.

We change our available flavors every month, and most are only available for 2-3 months of the year. If a flavor does well, it is likely to return around the same time the following year! Outside of those times, you can contact us to request a special order for specific flavors. We accept a limited amount of special orders if our schedule allows (minimums required).

We like this list of “Top 10 Things You Can Do for Bees” from Common Native Bees of the Eastern United States by Heather Holm. Although the list may be specifically for bees, they’re great for other pollinators and native wildlife as well!

Feed Bees

1. Plant a diversity of flowering plants (trees, shrubs, and perennials) that are native to your region. Instead of cultivars, use straight native species and include host plants for specialist bees.

2. Provide flowers with a variety of colors and forms—both simple (open) and complex.

3. Ensure that your garden provides a continuous succession of flowers for the entire growing season.

House Bees

4. Provide areas of bare soil for ground-nesting bees.

5. Avoid landscape fabric, plastic, or other soil coverings that inhibit nesting opportunities for ground-nesting bees.

6. Leave standing dead trees (if they don’t pose a hazard), as well as logs lying on the ground and dead perennial plant stem stubble, all of which provide nesting opportunities for cavity-nesting bees.

7. Do not disturb existing bee nesting sites.

Protect Bees

8. Refrain from using pesticides of any kind or synthetic fertilizers.

9. Remove invasive plant species that outcompete native plant species that native bees depend upon. Avoid introducing non-native bee species that may compete for food and transmit diseases to native bees.

Celebrate Bees

10. Place a pollinator habitat sign in your garden and talk to your neighbors about the importance of native bees and other pollinating and beneficial insects.

Visit our resources page where we are continuously building a collection of information and recommended resources on pollinators and how individuals can aid in their conservation!